FAQ, frequently asked questions

Questions about the courses:

The lessons start at 9:30 am. From 1 o’clock their clases have students of the intensive course, from 14:45 students of the intensive plus and silver courses and from 16:30 students of the gold course.

It’s important for us that our students learn a language in an adequate environment and that’s why we try not to have more than 10 students in one group.

For those students that don´t have any knowledge about Spanish language we have a few dates of our courses A1 for beginners. These dates are:



We work according to the Common European Framework of Reference for Languages and our courses are from level A1, the most basic one, to the level more advanced – C2. All of the levels are: A1, A2, B1, B2, C1 and C2. All of them have sublevels, the A has two lower levels (A1A, A1B, etc.) and the B and C have three lower levels (B1A, B1B, B1C, etc.).

If the students already have a knowledge of Spanish language, after registering they have to complete our test online. Thanks to this we can verify the level of the written part and prepare groups earlier. Having finished the test, we will send you an invitation to do an oral exam by video conference with one of ours teachers.

Questions about registration and payments:

We highly recommend you to ask in the embassy or in the consulate of your country for a few definitive informations because they are the institution responsible for giving you the visa and another documents.

You have to remember that, generally, the embassy gives the visa only for those students

– whose courses last at least 3 months,

– who have at least a level A2 of Spanish before they come to Spain

– and who have paid the whole amount by bank transfer before departure.

Please keep in mind that once completed the application form, your registration is considered definitive. That is why before making a reservation of the course and the accomodation, you should read the information about the visa that we will send you via mail and speak with your embassy how long will take the whole proccess of granting you the visa. We recommend you to request the visa at least 3 months before the start of the course.

Once reserving the course and having paid the total amount, we will send you a confirmation card and an invitation card for your expedition of the visa. You have to take these documents to your embassy to can request the visa.

You can pay in cash in our reception from Monday to Friday from 9:30 to 14:00 and from 17:00 to 20:00 or on Saturday from 10:00 to 13:00. You can pay also by bank transfer on our account:

Bank: Santander IBAN: ES5600495204552196842250 / BIC. BSCH ES MM (indicate your name, last name and send us a copy of the confirmation of your payment, please)

We remind you that it is not possible to pay by credit card, neither VISA nor Mastercard.

You can register yourself online here or send the application form. The taxes of application and the book you need for your course: reservation of the place in one of the ours courses – 90€ and revervation of the accomodation – also 90€, totally 180€ (plus bank payments). The remaining amount must be paid on the same account or eventually during the first day of the course in our school and paid by cash.

If the cancellation is made in writing at least 2 weeks before the start of the course, the total paid amount will be returned, but the student must pay a cancellation fee of 180€. If the cancellation is made in writing at least 4 weeks before the start of the course, the total paid amount will be returned, but the student must pay a cancellation fee of 90€. There will be no returning of paid amount in the case of making the cancellation later than 2 weeks before the start of the course, even when the student will not arrive.

If your visa application has been rejected, we will refund you the full amount you have paid. For this, it is essential that you send us the refusal of the visa via email.

The students will get the information about the accomodation via mail 2 or 3 days before the arrival.