Questions about the courses:
Questions about registration and payments:
We highly recommend you to ask in the embassy or in the consulate of your country for a few definitive informations because they are the institution responsible for giving you the visa and another documents.
You have to remember that, generally, the embassy gives the visa only for those students
– whose courses last at least 3 months,
– who have at least a level A2 of Spanish before they come to Spain
– and who have paid the whole amount by bank transfer before departure.
Please keep in mind that once completed the application form, your registration is considered definitive. That is why before making a reservation of the course and the accomodation, you should read the information about the visa that we will send you via mail and speak with your embassy how long will take the whole proccess of granting you the visa. We recommend you to request the visa at least 3 months before the start of the course.
Once reserving the course and having paid the total amount, we will send you a confirmation card and an invitation card for your expedition of the visa. You have to take these documents to your embassy to can request the visa.
You can pay in cash in our reception from Monday to Friday from 9:30 to 14:00 and from 17:00 to 20:00 or on Saturday from 10:00 to 13:00. You can pay also by bank transfer on our account:
Bank: Santander IBAN: ES5600495204552196842250 / BIC. BSCH ES MM (indicate your name, last name and send us a copy of the confirmation of your payment, please)
We remind you that it is not possible to pay by credit card, neither VISA nor Mastercard.
If the cancellation is made in writing at least 2 weeks before the start of the course, the total paid amount will be returned, but the student must pay a cancellation fee of 180€. If the cancellation is made in writing at least 4 weeks before the start of the course, the total paid amount will be returned, but the student must pay a cancellation fee of 90€. There will be no returning of paid amount in the case of making the cancellation later than 2 weeks before the start of the course, even when the student will not arrive.
If your visa application has been rejected, we will refund you the full amount you have paid. For this, it is essential that you send us the refusal of the visa via email.